Frequently asked questions

Contact us on WhatsApp at +1 829 265 1525 or by email at contact@occidentaltravel.tours. Tell us which service interests you, your dates and the number of travellers.

Your booking is confirmed after availability, price, inclusions and terms have been reviewed.

Tell us the activity you are interested in, the date, your hotel and the number of adults and children. Please also mention any mobility needs or other information that would help us prepare your quote.

Provide your pickup and drop-off locations, date, time, number of passengers and luggage. For an airport transfer, you can also add your flight number and time.

In the review form, the customer phone number is required. A room number or other reference is optional. Reviewing these details does not confirm a booking.

No. Our car rental service offers self-drive cars and vans. Provide the pickup and return dates and locations, the number of travellers and bags, and the type of vehicle you need.

Have your valid driving licence and identity document or passport ready. The vehicle model, price, insurance, deposit and other terms are confirmed with the provider before booking.

It includes transport to confirmed participating shops from selected hotels in Bávaro–Punta Cana. Times, capacity and vehicle are subject to availability.

Purchases are paid for separately. This service does not replace a private transfer to a shopping centre of your choice. The shop, meeting point, pickup and return arrangements are confirmed before departure.

Our office is at Plaza La Ruta, second floor, unit 10, Friusa, Bávaro.

Contact us by WhatsApp or email to arrange your enquiry.

Visit our partnerships page or email contact@occidentaltravel.tours with your company name, location and proposal.